Application Management

ekSource offers comprehensive solutions to overcome the operational challenges and reduce management costs of your Application infrastructure. Our solutions are:

• Vendor Products and In-house developed or Customized Application Support
• Corporate as well as Business Applications support
• Alert monitoring : Log Monitoring & Reprocessing log files. Remote monitoring of your business application on a 24x7 basis for faults, performance, and security alerts
• Resolution management : Remote resolution of application infrastructure problems on a 24x7 basis for fault, performance, and security issues
• Vulnerability management : Periodic and real-time scanning for vulnerabilities on your applications. Identify potential security vulnerabilities and resolve them
• User monitoring : Track and report all user activity on business applications. Identify suspicious activity and take corrective action.
• Backup and Archiving : Proactively backup the critical data stored in your business applications, and protect servers from any critical data loss or failure of storage
• ETL/DataWarehouse Support & Management : ETL Environment Policies, Templates, Configuration Management, Preventive Maintenance, Alerts, Troubleshooting, Resolution, Handling ServiceDesk Tickets, Critical Incidents, Release Handling, ETL Environment Consolidation, Performance Improvement of Jobs