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Network Management

ekSource understands the criticality of Network Management, Its availability & IT-security aspects in line with business objectives and has developed the effective process to manage same remotely. ekSources Network Management Services offers reliable, secure, and ITIL-compliant support and management services for any type of corporate network infrastructure. Our expertise in multiple network technologies and critical network infrastructure helps us efficiently manage LANs, WANs, VPNs, Wireless networks, Virtual networks and converged networks thus ensuring all time access for end-users to their applications.

  • ekSource has a pool of certified & experienced Network & IT-Security engineers having relevant expertise in various technologies like : Sonicwall, CheckPoint, Netgear, Cisco, Nortel, Siemens, Avaya etc.
  • ekSource has developed Standard Operating Procedures, Knowledge base for providing remote & on-site support
  • Alert monitoring: Remote monitoring of networks on a 24x7 basis for fault, performance, and security alerts. Proactively escalate issues to appropriate groups
  • Vulnerability management: Periodic and real-time scanning for vulnerabilities on network devices. Identify potential security vulnerabilities and resolve them
  • User monitoring: Track and report all user activity on critical network infrastructure. Identify suspicious activity and take corrective action
  • Patch and configuration management: Proactive and timely installation critical patches and manage configurations of all your network devices. Helps prevent downtime and intrusions
  • Remote NetAdmin service: Instantly solve any network issue with access to real-time access to ekSources certified network administrators. Remote resolution for any type of network problem
  • Remotely administering whole Network & IT-Security aspects & devices, viz:
    • Routers, Firewalls, Gateways, L3 Switches
    • Security Policies, IP Telephony, VOIP, Various types of Links
    • VLAN, VPNs, Tunnels
    • Access Control-Radious, RSA etc
    • DHCP, QOS, Baselining
    • Traffic Management/Prioritization/Policing etc.
  • ITIL /ITSM practices, Security Policies, Processes & Procedures support