Who We AreWhat We DoHow We DoVision and MissionLeadership TeamOur Offshore Development Center
Application Development and MaintenanceIT Remote Infrastructure ManagementQuality Assurance As a ServiceProduct EngineeringProfessional Services
Retail Banking and ComplianceInvestment Banking and Risk ManagementSpecialty InsuranceRetail & DistributionHealthCare
Microsoft TechnologiesJava PlatformOpen Source TechnologiesSmartphone Applications Development
Who We AreWhat We DoHow We DoVision and MissionLeadership TeamOur Offshore Development Center
Application Development and MaintenanceIT Remote Infrastructure ManagementQuality Assurance As a ServiceProduct EngineeringProfessional Services
Retail Banking and ComplianceInvestment Banking and Risk ManagementSpecialty InsuranceRetail & DistributionHealthCare
Microsoft TechnologiesJava PlatformOpen Source TechnologiesSmartphone Applications Development

Retail & Distribution

The IT industry is going through a major change and technology is enabling this disruption. The lowering cost of bandwidth, the availability of computing in new and cheaper forms factors and devices, and the increases in productivity and usability have caused a massive growth in services over the Internet. The retail industry, which operates on razor-thin margins, can certainly take advantage of these services to reduce overall cost and enhance services. The whole process will be quicker, the time it takes to get on the market will be shortened and this may gain the retailers a competitive advantage.

ekSource play a key role in enabling retailers to take advantage of this new paradigm with its strong understanding of the retail domain.

  • Automating administrative processes which can help the company decrease costs and at the same time, improve customer service. Data will be automatically sorted out (by applying business rules), sent to the correct department and be dealt with quickly and as a result, customers will get a quicker response. Employees will be able to engage in other value-adding activities.
  • Improving the communication with clients to strengthen relationships, therefore, retaining a loyal customer base.
  • Automating the Order Management process, hence, improving the cycle time to respond to an inquiry.
  • Automating certain manual operations, this could result in decreased costs and errors.
  • Data collation from Point-of-Sale to learn more about customers, their needs and trends