Server Management
ekSources server management service offers reliable, secure and ITIL- compliant support and management services for any type of Microsoft, Linux & UNIX server infrastructure in corporate datacenters. By playing a pivotal role in reducing server operational expenses, increasing server availability, improving data protection & enhancing flexibility, we help businesses maintain a competitive edge.
- Alert monitoring: Remote monitoring of servers on a 24x7 basis for fault, performance, and security alerts. Proactively escalate issues to appropriate groups.
- Problem/Resolution management : Remote resolution of server problems on a 24x7 basis for fault, performance, and security issues. Break fixing.
- Patch & Change/Release management: Making sure that your servers has the latest tested updates & patches and to make sure that your releases been applied smoothly
- Vulnerability management: Periodic and real-time scanning for vulnerabilities on servers. Identify potential security vulnerabilities and resolve them
- User monitoring: Track and report all user activity on critical servers. Identify suspicious activity and take corrective action
- Backup and Archiving: Proactively backup the critical data stored in your servers, and protect servers from any critical data loss or failure of storage.
- Performance monitoring & scripts
- Report & Metrics generation