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Server Management

ekSources server management service offers reliable, secure and ITIL- compliant support and management services for any type of Microsoft, Linux & UNIX server infrastructure in corporate datacenters. By playing a pivotal role in reducing server operational expenses, increasing server availability, improving data protection & enhancing flexibility, we help businesses maintain a competitive edge.

  • Alert monitoring: Remote monitoring of servers on a 24x7 basis for fault, performance, and security alerts. Proactively escalate issues to appropriate groups.
  • Problem/Resolution management : Remote resolution of server problems on a 24x7 basis for fault, performance, and security issues. Break fixing.
  • Patch & Change/Release management: Making sure that your servers has the latest tested updates & patches and to make sure that your releases been applied smoothly
  • Vulnerability management: Periodic and real-time scanning for vulnerabilities on servers. Identify potential security vulnerabilities and resolve them
  • User monitoring: Track and report all user activity on critical servers. Identify suspicious activity and take corrective action
  • Backup and Archiving: Proactively backup the critical data stored in your servers, and protect servers from any critical data loss or failure of storage.
  • Performance monitoring & scripts
  • Report & Metrics generation